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Please note that these are approximate delivery times which may vary slightly depending on order volumes. You can see more correct information at checkout before completing your order. You can also see this on most product pages. All orders are shipped from our warehouse in Sweden.
Please note that individual delivery fee can change depending on order amount. You will find your final delivery options in the checkout once you have added all items to your shopping cart.
Below you find which countries we deliver to.
Due to the current administration's new tariffs on imports from various countries, your order is likely to be affected by increased customs and duties fees.
When goods are shipped from Sweden to the U.S. but manufactured in a different country, such as China, you may be required to pay additional taxes or fees in order to get your package through customs. The actual tariff rate depends on the specific product classification under the US International Trade Commission (USITC).
Different categories of products are taxed at different rates, so the exact tariff rate will vary based on the type of goods being imported. We therefore encourage our shoppers to investigate the regulations that apply in the selected country of destination.
As stated in our delivery section, all orders are shipped from Sweden. If you are not able to find information about the origin of a product, feel free to contact our customer service for support.
Please note that if you choose to refuse the package upon import, an administrative fee will be charged along with the standard return shipping fee once your package has been returned to our warehouse. You can find more information about this specific fee in the section "Refused/Uncollected Packages" in our FAQ.
We always strive to find the best packaging solution for your order, while maintaining our fast delivery times. Your order may therefore be sent in two or more packages. The number of packages and the tracking information can be found in the shipping confirmation email that is sent to you once the order has been processed at our warehouse.
Please note: Your packages may arrive at the access point at different times. If you have chosen a home delivery option, they may be delivered to your home on two separate occasions.
Once your order has been shipped from our warehouse, a delivery confirmation will be sent to your email with a tracking number. You can track your package with this number on the shipping carrier's website you selected in our checkout when you placed your order.
Your order is being processed in our fully automated warehouse. Therefore, as well as for reasons of safety, no changes can be made to the address once the order is placed. However, if you have any questions regarding your billing or shipping address please contact our customer service.
For safety reasons the billing address and the shipping address cannot be in different countries.
Please note that you will not be able to place an order if the country in either address differs.
We reserve the right to charge administrative and shipping fees that arise from uncollected and refused packages. If a package is not collected, the customer will be charged an administrative as well as the standard shipping fee, including VAT.
If you wish to make a return without being charged an additional admin fee, you need to collect the package and register a return online.
This fee will be deducted from the customer's refund through the payment method they used when placing the order. If the purchase amount exceeds the administrative and shipping fee, a fee (see table below) including VAT will be charged. If the purchase amount is less than the administrative and shipping fee, the order's value will be charged.
Uncollected packages are not covered by the right of withdrawal. A fee of (see table below) including VAT will be charged for packages that are not collected.
In case of incorrect/incomplete address, which results in the shipment being returned to us, a fee of (see table below) including VAT will be charged.
For home deliveries, normally two delivery attempts are made. If the package is then returned to us, a fee of (see table below) including VAT will be charged.
Please note that we cannot resend your order once it has been returned to us.
Additional information for customers outside of the EU
Import duties and taxes may apply upon receipt of your order since it is being shipped from Babyshop’s warehouse in Sweden. These duties & taxes are beyond our control as they are set by the Customs Authority of the destination country/location and depend on a number of factors, such as:
Country/location of origin of the purchased product
Local VAT rates
Local import taxes, It will be your responsibility to pay these charges if and when asked by your local authorities.
EU countries 28 EU
Denmark 250 DKK
Finland 23 EU
Norway 250 NOK
Sweden 250 SEK
UK 50 GBP
USA 90 USD
We ship all orders from the EU, therefore taxes and fees may apply if you place an order to a country outside the EU. We always recommend checking with the local customs office for more information.
If you order from Åland, the VAT is not included in our product prices. Instead, you pay VAT when you pick up your package.
We do not offer Tax Free products.
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